Privacy Policy

Effective Date: December 15, 2025

Privacy Policy

This Privacy Policy governs the collection, processing, and use of personal data by the Fortune.Cards platform ("Fortune.Cards," "we," "us," or "our") through our website located at https://fortune.cards (https://fortune.cards/) (the "Website"), associated mobile applications ("Applications"), and mini-apps or other interactive interfaces on third-party platforms (collectively, the "Services"). This document explains our practices regarding the collection, storage, use, and disclosure of your personal information when you access our Services, as well as our overall approach to privacy protection.

This Privacy Policy serves as our foundational commitment to transparent data handling practices under the applicable laws. Although this document may not address every specific circumstance or jurisdictional requirement, it establishes a robust framework for our data protection methodologies and user privacy rights.

Fundamental Principles

Transparency: We ensure complete visibility into our personal information collection practices, purposes for data gathering, and methods of utilization and distribution.

Data Security: We outline comprehensive protective measures implemented to secure your information and describe the technologies deployed to maintain your privacy.

User Rights: We detail your entitlements under applicable privacy legislation, including procedures for accessing, modifying, or eliminating your data.

User Control: We provide meaningful options regarding how your information is processed and shared with third parties.

Corporate Responsibility: We communicate our commitment to ethical and lawful data handling practices under the laws of Saint Vincent and the Grenadines and applicable international standards.

Executive Summary of Data Practices

CategoryDetails
Information CollectionContact information, user-generated content, device specifications, usage analytics, and transaction records.
Processing PurposesTo enable service delivery and improvement, optimize business operations, process transactions securely, maintain communication channels, implement security protocols, and ensure regulatory compliance.
Information DistributionWe distribute your information selectively under defined circumstances: to authorized service vendors for operational support, to legal authorities when required by law, to corporate affiliates for business functions, to potential business partners during mergers or acquisitions, and to third parties only with your explicit authorization.
Privacy EntitlementsRights encompass accessing and modifying personal information, requesting data removal, restricting data processing, exercising data portability, and withdrawing from targeted advertising, marketing communications, and promotional distributions.
Protection ProtocolsSecure server infrastructure, comprehensive data encryption, periodic security assessments, and restricted access to personal information.
Information RetentionData retained exclusively for the duration necessary for business or legal purposes.
Minor ProtectionServices are exclusively designed for individuals aged 18 and above; data from minors is not intentionally collected.
Policy ModificationsWe conduct regular reviews and updates to this Privacy Policy to reflect changes in data protection legislation or our operational methodologies. You will receive notification of significant modifications to maintain awareness of our personal information handling practices.

For inquiries or concerns regarding our privacy practices, please contact our customer service team at support@fortunecards.com.

1. Information We Collect

Throughout this Privacy Policy, we use "personal information," "personally identifiable information" (PII), and "personal data" as equivalent terms. These expressions refer to any data that can identify or be associated with a specific individual.

"Personal Information" encompasses any data that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to an identified or identifiable living individual, including: (i) identifiers such as real names, aliases, postal addresses, unique personal identifiers, email addresses, or similar identifiers; or (ii) information classified as "personal information," "personally identifiable information," "personal data," or similar designations under applicable privacy laws.

We collect diverse categories of personal information to deliver optimal user experiences. The information types, their intended purposes, and collection sources are detailed below:

CategoryExamplesPurposeSource
Account InformationFull name, birth date, astrological signAccount establishment and service provisionDirect user submission
User ContentImages (tarot spreads), user messages, reading historiesService delivery and personalizationDevice camera, device storage, direct user input
Contact DetailsName, email addressCustomer support provision, newsletter subscriptionsDirect user submission
Usage AnalyticsNavigation patterns, IP addresses, session timestamps, platform usage dataUsage pattern analysis and functionality enhancementAutomatic collection during platform interactions
Transaction InformationPurchase records, payment detailsAccurate order processing and fulfillmentPayment processor data (App Store, Google Play, etc.)
Device InformationDevice model, operating system, browser specificationsCompatibility assurance and secure access provisionAutomatic collection
Location Information*Approximate geographic location, user residenceService customization (including language preferences), legal compliance, and user privacy request processingUser-enabled device settings, privacy rights requests

*Location information is collected exclusively when users have activated location sharing in their device settings.

Sensitive Information Handling: We do not collect sensitive information such as Social Security numbers, financial account details, or biometric data unless explicitly required for legal or operational purposes.

Application Privacy Framework: Our application prioritizes user privacy by maintaining all data locally on user devices. We enforce strict data protection protocols and do not collect personal information through the Application. Users retain complete control over their data, and we require explicit consent before any utilization. The sole exception occurs when we transfer personal information to AI-powered feature providers, as detailed in this Policy during AI-powered feature usage.

2. Tracking Technology Management

Cookies and Similar Technologies: Our Website employs cookies and similar tracking technologies to enhance user browsing experiences. While most browsers accept these technologies by default, you may modify your browser settings to decline or remove them. Please note that these adjustments may need individual configuration for each browser you utilize. Your ability to limit these technologies depends on your specific browser settings and capabilities.

Do Not Track Signal Response: Certain browsers provide the capability to send "Do Not Track" signals to visited websites. However, due to the absence of uniform industry standards regarding the interpretation and implementation of these signals, we do not currently modify our practices in response to Do Not Track signals or similar mechanisms. For comprehensive information about Do Not Track, please visit

http://www.allaboutdnt.com

It is important to understand that disabling or removing these tracking technologies may affect the functionality of certain features within our Website. We recommend careful consideration of potential impacts before modifying these settings.

We have integrated social media sharing buttons for liking and distributing readings and other content from our platform across various social media channels. These widgets may utilize their own tracking technologies.

3. Information Utilization Practices

Fortune.Cards utilizes personal information for the following essential business purposes:

Service Provision and Enhancement: We employ your data to deliver, maintain, and improve our entertainment services, including monitoring usage patterns to optimize performance and user satisfaction.

Account Administration: Your information facilitates user registration and access to various Website and Application functionalities, ensuring seamless entertainment experiences.

Contract Performance: We process your data to provide our Services, including feature accessibility, and fulfill purchase agreements for products or services obtained through our Website and Application.

Customer Communication: Your contact information enables us to communicate important updates, notifications, and security alerts through your preferred communication channels.

Marketing Communications: Subject to your explicit consent, we distribute relevant updates, promotional content, and product information aligned with your expressed interests. You retain the right to discontinue Fortune.Cards marketing communications at any time. We are committed to honoring your preferences and will cease further contact upon request. To opt out of marketing communications, please submit your request to support@fortunecards.com.

Performance Analytics: We analyze user behavior to enhance our entertainment services and improve user experiences through data-driven insights and platform optimization.

Customer Support: Your information assists us in efficiently processing and responding to inquiries and requests, ensuring prompt assistance and issue resolution.

Content Personalization: We may develop customized content and entertainment experiences based on your interests and location, potentially in collaboration with third-party service providers.

Business Transactions: In the event of mergers, acquisitions, restructuring, or asset transfers, your data may be transferred as part of the business transaction process.

Security Implementation: We utilize your information to detect and prevent fraudulent activities, protect against security breaches, and maintain service integrity and platform security.

Service Improvement: Through comprehensive data analysis, we identify usage trends, assess marketing effectiveness, and refine our entertainment offerings and user experiences.

Legal Compliance: We process your data to adhere to legal requirements, respond to lawful requests from authorities, and fulfill our regulatory obligations across applicable jurisdictions.

It is important to note that we do not employ automated decision-making processes based solely on personal information processing.

4. Information Sharing Practices

4.1. General Information Sharing

We do not sell your personal information to third parties. However, we may share your information with the following entities under specific circumstances:

Service Providers: We may share your information with our agents, vendors, and other service providers (collectively "Service Providers") in connection with their work performed on our behalf. Service Providers assist us with services including data analytics, marketing and promotional services, promotional campaigns, website hosting, and technical support. Service Providers are contractually prohibited from using your information for any purpose other than providing this assistance.

Corporate Affiliates: We may share your information with our related entities, including our parent companies and sister organizations. For example, we may share your information with our affiliates for customer support, marketing initiatives, and technical operations.

Business Associates: We may share your information with our business partners in connection with offering co-branded services, distributing our products, or engaging in joint marketing activities. For instance, we may share information about you with retail partners for product support purposes.

Third-Party Entities: We may share your information with third parties to facilitate your requests, such as when you choose to share information with social networks about your activities on our Services, and in connection with customizing advertisements, measuring and improving our Services and advertising effectiveness, and enabling other platform enhancements.

Merger or Acquisition Activities: We may share your information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition or business combination involving all or any portion of our assets, or transfer of all or a portion of our business to another entity.

Security and Legal Compliance: We may share your information to comply with applicable laws or other legal processes, and where required, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also share your information to protect the rights, property, life, health, security, and safety of us, our Services, or any third party.

User Consent: We may share your information for any other purpose disclosed to you and with your explicit consent.

Without limiting the foregoing, in our sole discretion, we may share aggregated information that does not identify you or de-identified information about you with third parties or affiliates for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we share your information, please see the relevant privacy rights section below.

Linked Websites: Fortune.Cards Website and Application may include links to other websites that may have different data practices compared to ours. If you provide personal data to any of those websites, your data will be governed by their respective privacy policies. We recommend carefully reading the privacy policy of any website you visit.

4.2. Third-Party Service Provider Details

Fortune.Cards collaborates with select third-party service providers to enhance our service delivery capabilities, including email distribution services. These providers are thoroughly vetted and process your personal data strictly in accordance with our instructions and contractual requirements.

Google Analytics

Provider: Google (Universal) Inc.; EU and USA operations

Opt-out option: Visit https://tools.google.com/dlpage/gaoptout?hl=en to download and install the browser plug-in

Additional information: https://policies.google.com/privacy?hl=en

OpenAI Integration

By using these features, you agree to OpenAI's Privacy Policy, available at: {{url}}

Please note that OpenAI may use any messages sent through the features for model training and improvement purposes. You can find OpenAI's opt-out options at: {{url}}

Additionally, these messages may be reviewed by human operators and third-party contractors worldwide. We strongly recommend against sharing sensitive or confidential information, including personal data. Fortune.Cards cannot guarantee the security of these messages, and you use this feature at your own risk. Please do not use these features if you do not agree with OpenAI's Terms and Policies https://openai.com/policies/.

5. Information Protection Measures

We implement industry-standard security measures to safeguard your personal information under the laws of Saint Vincent and the Grenadines and international best practices:

Data Encryption: Information is encrypted during transmission and storage using advanced encryption protocols.

Access Control Systems: Only authorized personnel have access to sensitive information through role-based access controls.

Regular Security Assessments: Security systems and practices are routinely audited and tested for vulnerabilities.

Incident Response Protocol: A dedicated security team promptly addresses data breaches or security threats with established response procedures.

While no system can guarantee 100% security, we are committed to maintaining the highest level of security standards to protect your information.

6. Your Privacy Rights and Choices

You may access, update, or remove certain account information that you have voluntarily submitted to us through the Services by sending an email to the address set forth in the contact information above. We may require additional information from you to confirm your identity. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Under the laws of Saint Vincent and the Grenadines and applicable international standards, you may have the following rights regarding your personal information:

RightDescription
AccessRequest access to the personal information we maintain about you.
CorrectionCorrect inaccurate or incomplete personal information in our records.
DeletionRequest deletion of your data when no longer needed or lawfully required for retention.
Opt-OutOpt-out of targeted advertising or data sharing for marketing purposes.
Data PortabilityRequest a copy of your data in a structured, machine-readable format.
AppealAppeal a denial of your request or raise a complaint with supervisory authorities.

To exercise these rights, contact us at support@fortune.cards

10. Children's Privacy Protection

11. Data Retention Practices

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required under the laws of Saint Vincent and the Grenadines and applicable international regulations. Factors affecting retention include:

Legal obligations under applicable laws and regulations across relevant jurisdictions.

User consent or requests for deletion where legally permissible.

Operational needs for resolving disputes or maintaining business records.

Business purposes as outlined in this Privacy Policy and consistent with legal requirements.

12. Policy Updates and Modifications

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Email: support@fortune.cards

We are committed to addressing your privacy concerns promptly and transparently in accordance with applicable privacy laws and our commitment to responsible data stewardship.